Get the names you can check
The person assessing you
Telehealth is care given by video, phone or online messages.
Before a remote visit, say where you will physically be, including the state. The doctor must have that state medical board’s permission to treat you, through a licence or other authorisation, according to US guidance dated September 2026. The rules come from each state.
Use the directory below to find the state medical board, the body that oversees doctors’ licences. Look there for the doctor’s current licence status and any action the board took against them for breaking its rules.
Find the right state medical boardWho will write your prescription, and what kind of health professional are they? Which state board holds their licence record, and how can you look it up?
The pharmacy supplying the medicine
The Food and Drug Administration, called the FDA, is the US agency that handles medicine approval and checks on whether medicines work, their safety and how well they are made.
The FDA’s lookup links a reader to the state records used to check pharmacy licences.
Finding a licence record is a check on licensing, not proof of the product’s quality.
Open the FDA’s pharmacy licence lookupAsk who can answer medicine questions and how to reach the pharmacist.
Before the visit, gather your own notes
- What symptom or goal do I want to discuss?
- Which medicines and supplements do I already take?
- What past treatments matter to this visit?
- What would I like explained in plain words?